Why Sell With Us???
Selling on “RMGadgetronic” the marketplace for only gadgets is very simple and hassle free. You just need to follow the points mentioned below:
1] ACCOUNT SETUP: You must login with an existing account or complete the Site registration process to create an account with a username and password (the “Account”) in order to make full use of selling on the marketplace. You may not share your password. You must always provide accurate, current and complete information, and you must update such information in a timely manner to maintain it’s accuracy and completeness. Any use of the Site through your Account will be deemed as being used by you. RMGadgetronic is entitled to rely on the contact and other information that is supplied to us through your Account. Your Account is non-transferable and non-assignable.
2] ELIGIBILITY REQUIREMENTS : Listing items for sale in the RMGadgetronic Marketplace is limited to parties that can lawfully enter into a contract. Those who’s seller registration have been approved by us. Minors are not allowed to buy or sell on our marketplace. To get eligible you must supply your correct and complete name, address, phone number, email address, bank account information for payment and agree to the marketplace agreement.
We request bank account information primarily for identity and security reasons. Please note that the bank account you have identified must be valid in order for you to be paid for your sales. If for any reason it is invalid at the time we try to disburse funds to you, your disbursement will be delayed until you uupdate the information.
Once we receive your details submitted, we have a internal team of experts who will do the screening process before approving your seller registration with us. The seller registration approved are eligible to selling with us. And the registration disapproved are not eligible as per our required seller criteria. Those registration which are neither approved nor disapproved are still in the waiting queue and might hold the chance to sell with us in future.
Note: We have a very limited seats for sellers in each category and the seats will be given on FCFS basis to the well experienced, well known and well established sellers, with high ratings who match all our norms.
3] MARKETPLACE FEES : For all items sold through this marketplace, RMGadgetronic charges a fee based on a percentage of the sale price, as set forth under the document entitled fees. The seller of an item is responsible for paying this fee. This fee will be automatically deducted from the earnings you receive from a sale. Fees may change at any time. The fee in effect on the date of sale of the item shall govern the transaction. By listing an item for sale in our marketplace, you agree to pay the applicable fees and any collection costs related to non-payment of fees. By listing an item for sale on the Site, you authorize RMGadgetronic to debit your account for amounts due.
We have a single & fixed fee percentage of 9.99%(inclusive of all charges) across all the category. We also work on transfer price with the seller for few selective products eligible from the list. Account managing service & Shipping service if required will be charged additional (as per current rate set & subject to changes). All our charges are lowest in the market.
4] PAYMENTS : After a Completed Sale occurs(product delivered) RMGadgetronic credits the net proceeds from the sale to your account in 7 business days for all the online payments except Cash on Delivery(COD) order. For COD order the remittance will be done in 15 business days from the order delivered date. Please Keep in mind that refunds to buyers, selling fees and other transactions are debited against amounts credited to your Account from sales. The funds in your Account will be transferred to your designated checking account for Completed Sales on Wednesday of each week. The remittance might get delayed due to Bank Holidays.
As a security measure, RMGadgetronic may, but is not required to, impose transaction limits on some or all sellers relating to the value of any transaction, disbursement or adjustment, the cumulative value of all transactions, disbursements or adjustments during a period of time, or the number of transactions per day or other period of time. RMGadgetronic will not be liable to seller: (i) if we do not proceed with a transaction, disbursement or adjustment that would exceed any limit established by us for a security reason, or (ii) if we permit a buyer to withdraw from a transaction because of issues involving the Account.
If RMGadgetronic reasonably concludes based on information available to us that seller’s actions and/or performance in connection with the Site may result in buyer disputes or other claims, then we may, in our sole discretion, delay initiating any remittances and withhold any payments to be made or that are otherwise due to you in connection with this marketplace agreement for the shorter of: (a) a period of 30 days following the initial date of suspension; or (b) completion of any investigation(s) regarding any seller actions and/or performance in connection with this marketplace agreement. We will not be liable to seller if we act in accordance with the provisions of this Section.
It is the seller’s responsibility to collect and remit any taxes associated with a transaction. RMGadgetronic may provide tools that allow a user to charge tax on transactions, but RMGadgetronic will not be held responsible for the collection or lack of collection of any taxes due to the use of these tools. RMGadgetronic is not responsible for determining when tax should be charged.
Our Marketplace Seller Agreement
Updated: May 29, 2020
In order to sell items in The Marketplace on RMGadgetronic.com (the “Site”), you must agree to the marketplace seller agreement outlined below, which includes our privacy policy and other terms & conditions on the Site. By listing an item for sale or purchasing an item on the Site, you agree to be bound by all terms & conditions of this marketplace agreement.
The Site is operated by RMGadgetronic.com., which reserves the right to make changes to this marketplace seller agreement at any time. Changes to this marketplace seller agreement are effective when the changes are posted to the Site. Continuing to sell items in our marketplace will constitute your agreement to the new marketplace seller agreement. It is your responsibility to review the changes and decide if you want to continue to use our marketplace changes to the marketplace seller agreement may occur anytime.
THE MARKETPLACE
RMGadgetronic provides an online platform that allows third party gadgets sellers to sell their products to buyers. RMGadgetronic does not act as the agent for either buyers or sellers. Our service provides a platform for these transactions to take place smoothly.
REQUIRED COMMUNICATION
RMGadgetronic requires you to provide timely support to the customers of our marketplace, please make sure that all communications are kept within our online messaging system. All messages should ideally be replied to within 24 working hours. Please resolve all customer issues related to their purchase on RMGadgetronic marketplace within the TAT of 48 working hours. You are also required to notify RMGadgetronic when you change the status of an order. Changes in status could include but are not limited to: canceling an order, refunding an order or alerting a customer about a missing item from their order. When you mark an item as shipped with tracking or shipped without tracking an automatic email will be sent to the customer alerting them of the status change. Do not contact customers directly unless replying to a question, alerting them of an order status update or responding to a complaint.
SHIPPING EXPECTATIONS
All orders should be shipped to customers within 48 working hours. All orders must reach the Buyer within the quoted time frame of 5-7 business days (standard shipping) and 2-3 business days (expedited shipping). Failure to provide shipment notification within 3 days may cause your transaction and any associated payment to be canceled at our sole discretion. Please read our Shipping Policy. As part of the Seller Agreement you are contracted to adhere to, it is your responsibility to deliver the items contained within an order to the Buyer and you waive your ability to win any disputes if the customer says the package did not arrive due to not having Delivery Confirmation or Tracking. The Seller waives the ability to win any disputes if the customer says the package did not arrive should they choose not to follow the Shipping Policy.
All orders made through RMGadgetronic.com must be shipped through the mail to buyers. No attempts to meet in-person to transact should be attempted.
SELLER RESTRICTIONS
Sellers cannot list or sell items that: infringe upon intellectual property rights or are illegal, fake, counterfeit, or stolen. Items listed for sale must be listed on the correct item page and an accurate description of the products description must be given. Marketplace transactions must take place between two different individuals, organizations or entities. RMGadgetronic reserves the right to refuse service to anyone at any time for any reason.
RMGadgetronic determines which products to offer for sale in the marketplace. Products may be added or removed at any time. Changes to the item detail pages of a product can also take place. The way listings appear in the marketplace may change to users of the marketplace. Please note that if you are listing pre-sale items, you should be following your publisher or distributor’s restrictions and regulations when using our Marketplace.
Sellers are required to sell items at the price they listed to customers that meet the seller’s terms. By listing an item in our marketplace you agree that you have the right to sell the item, the item is in your possession and that your description provided in your listing is complete and accurate. Sellers are not allowed to drop ship or sell items they do not physically possess. Sellers are required to ship an order by the provided ship date and follow the RMGadgetronic Shipping Policy. Failure to ship by the provided date or follow the RMGadgetronic Shipping Policy may be grounds for termination of your Account.
CUSTOMER INFORMATION
You must keep any customer information you receive confidential and secure. In general, you should not share your RMGadgetronic login information with anyone other than authorized employees. Any employees or individuals who have access to your RMGadgetronic account must also keep login and buyer information secure. If you store buyer information anywhere outside of the RMGadgetronic Seller Portal, you must store that information securely where unauthorized individuals cannot access the information. If you are collecting buyer information for the purpose of marketing, you must obtain consent before doing so.
RETURN POLICY
For all of your products you will accept and process returns, refunds and adjustments in accordance with this marketplace seller agreement and the RMGadgetronic Refund & Return Policy published on the Site at the time of the applicable order, and we may inform customers that these policies apply to your products. Customers are not subject to restocking or refund processing fees when a Seller applies a refund. You will determine and calculate the amount of all refunds and adjustments including any taxes, shipping or other charges or other amounts to be paid by you to buyers in connection with RMGadgetronic marketplace purchases, using functionality we enable for your account, and will route all such payments through RMGadgetronic. We will provide any such payments to the buyers which may be in the same payment form originally used to purchase your product, and you will reimburse us for all amounts so paid. We may offset such payments against any amounts to be remitted or paid by RMGadgetronic to seller under this marketplace agreement or seek reimbursement from seller via any of the means authorized under this marketplace agreement. You will promptly provide refunds and adjustments that you are obligated to provide under the applicable RMGadgetronic Refund & Return Policy and as required by law, and in no case later than 15 days after the obligation arises.
TERMINATION
The seller can terminate participation in our marketplace at any time by written notice to RMGadgetronic. Also, RMGadgetronic reserves the right to terminate a seller’s participation in the marketplace at any time for any reason at its sole discretion, with or without notice. RMGadgetronic reserves the right to monitor seller accounts to determine if policies or laws are being broken. RMGadgetronic reserves the right to remove or edit any content supplied by sellers. Any illegal or fraudulent activity may be reported to law enforcement or other third parties. Upon termination, seller must pay RMGadgetronic any fees that were incurred prior to the effective date of termination, and any pending transactions will be canceled.
RMGadgetronic reserves the right, upon termination, to offset against any payments to be made to seller, an amount determined by RMGadgetronic to be adequate to cover refunds, adjustments or other amounts paid to buyers in connection with marketplace purchases from seller’s account for a prospective 30 days period. At the end of such 30 days period following termination, RMGadgtes will disburse to seller any amount not used to offset refunds, adjustments or such other amounts paid to buyers, or seek reimbursement from seller via any of the means authorized in this marketplace agreement for any additional amount required to offset refunds, adjustments or other amounts paid to buyers, as applicable.
RISK OF LOSS
RMGadgetronic may refuse service to anyone for any reason. RMGadgetronic may earn interest or other compensation from the balances in our bank accounts that result from the timing difference between our being paid by a buyer and our bank account being debited to pay out credits to a seller. RMGadgetronic reserves the right to seek reimbursement from the seller if we, in our sole discretion, decide to reimburse the buyer, provide a refund to the buyer if the seller cannot promptly deliver the goods, discover erroneous or duplicate transactions, or receive a chargeback from a buyer’s credit card issuer for the amount of the buyer’s purchase from the seller. RMGadgetronic may obtain reimbursement of any amounts owed by the seller to RMGadgetronic by deducting from future payments owed to the seller, reversing any credits to the Account, debiting the seller’s bank account, charging the seller’s credit card, or seeking such reimbursement from the seller by any other lawful means. You authorize us to use any or all of the foregoing methods to seek reimbursement.
INDEMNITY/LIMITATION OF LIABILITY
You will defend, indemnify and hold harmless RMGadgetronic and its affiliates (and their respective employees, directors, agents and representatives) from and against any and all claims, costs, losses, damages, judgments, penalties, interest and expenses (including reasonable attorneys’ fees) arising out of any claim, action, audit, investigation, inquiry or other proceeding instituted by a person or entity that arises out of or relates to: (i) any actual or alleged breach of your representations, warranties, or obligations set forth in this marketplace agreement; or (ii) your own website or other sales channels, the products you sell, any content you provide, the advertisement, offer, sale or return of any products you sell, any actual or alleged infringement of any intellectual property or proprietary rights by any products you sell or content you provide, or the collection, payment or failure to collect or pay any taxes.
RMGADGETRONIC WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES, ARISING OUT OF OR IN CONNECTION WITH THIS MARKETPLACE AGREEMENT, THE SITE, THE INABILITY TO USE THE SITE OR THE MARKETPLACE, OR THOSE RESULTING FROM ANY GOODS OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO VIA THE SITE.
DISPUTES
Because RMGadgetronic is not directly involved with transactions between buyers and sellers, you agree to release RMGadgetronic from claims, demands and damages related to transaction disputes. If a dispute arises, buyers and sellers are expected to deal with each other to come to a resolution. At times, RMGadgetronic Customer Service may step in to mediate disputes between Buyers and Sellers on our platform. During mediation, RMGadgetronic Customer Service may apply full or partial refunds depending on the case to resolve disagreements, any and all refunds are at the discretion of the Customer Service Team.
JURISDICTION
Any claim against RMGadgetronic in relation to our marketplace shall be adjudicated in a court in Mumbai, India and you agree to exclusive jurisdiction of these courts. This agreement shall be governed by Mumbai Jurisdiction, without regard to conflict of laws principles thereof.
CONTENT AGREEMENT
By agreeing to the marketplace seller agreement, you grant the royalty-free use of any content you submit to us. You represent that you own any content you submit to us or you have the right to distribute submitted content. You will be responsible for any violation of rights for unauthorized content.
SEVERABILITY
If any section of this agreement is deemed unlawful, void or unenforceable, then that section shall be deemed severable and the remainder of the agreement will remain in force. Failure to enforce any section of this agreement by RMGadgetronic does not constitute a waiver of RMGadgetronic’s right to enforce such section or any other section in the future.